Logistics Coordinator

Skills :     HR Coordinator

Job Description:

NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We’re made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT, NZXT? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let’s get building.

Job Title: Logistics Coordinator

Location: Monrovia CA

Workplace Type: On-Site

Job Summary

As a pivotal member of our team, the Logistics Coordinator plays a critical role in optimizing our supply chain operations to ensure efficient transportation and seamless order fulfillment. You will be responsible for coordinating and monitoring customer and transfer orders, managing the transportation and distribution of goods, overseeing warehouse operations, and ensuring strict compliance with company policies and procedures. Your success in this role will hinge on your strong organizational prowess, meticulous attention to detail, and exceptional communication skills to liaise effectively with suppliers, vendors, and internal teams. By maintaining rigorous oversight of logistics processes, you will facilitate timely delivery of goods and services while contributing to the overall efficiency and profitability of our operations.

Responsibilities

• Shipment Coordination: Manage all aspects of shipments, including scheduling, tracking, and ensuring timely delivery. Coordinate with transportation providers and carriers to optimize routes and minimize costs.
• Order Fulfillment: Oversee order processing and fulfillment activities, ensuring accuracy and timeliness. Collaborate with warehouse teams to maintain optimal inventory levels and facilitate smooth distribution.
• Customer Relationship Management: Serve as a primary point of contact for shipping-related inquiries and issues. Proactively communicate shipment statuses and address customer concerns to ensure a positive experience.
• Third-Party Logistics (3PL) Management: Build and maintain strong relationships with 3PL providers and carriers. Monitor service levels, negotiate contracts, and enforce compliance with service agreements.
• Inventory Control: Implement inventory management strategies to optimize storage space, reduce holding costs, and minimize stockouts. Conduct regular audits to ensure inventory accuracy and integrity.
• Data Analysis and Reporting: Utilize logistics software and analytical tools to track performance metrics, analyze trends, and generate actionable insights. Prepare comprehensive reports for management review and decision-making.
• Compliance and Quality Assurance: Ensure adherence to regulatory requirements, industry standards, and company policies. Implement quality control measures to uphold product integrity and safety throughout the supply chain.

Qualifications

• 3-5 years logistics related experiences.
• Attention to detail and ability to identify process improvements.
• Proven experience in logistics coordination, with a solid understanding of supply chain principles and practices.
• Strong proficiency in logistics management software (e.g., ERP systems), Microsoft Office Suite and Google Sheets.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Exceptional communication and interpersonal skills, with a customer-focused mindset.

Compensation

The estimated base range for this role is $20.00- $28.00 hourly pay. Compensation decisions are

dependent on several factors including, but not limited to, an individual’s qualifications, internal

equity and alignment with market data. We offer a wide range of benefits including

health/dental/vision, retirement and paid time off. All employees at NZXT receive equity as part of

their compensation package.

CULTURE & VALUES

At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas:

GIVE A SHIT - We’re obsessed with doing right by our community internally and externally.

• We care a lot
• We speak up

LEARN AND GROW - We see our challenges as opportunities. Progress over perfection.

• We are curious and aren’t afraid to try
• We take accountability

WIN TOGETHER - We elevate each other with unique perspectives and mutual respect.

• We are in this together—win or lose
• We lift each other up

KEEP IT SIMPLE - We remove complications to focus on what’s needed.

• We make it efficient
• We reduce friction

We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.

NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.