Job Description:
Level
Entry
Job Location
San Diego County - San Diego, CA
Remote Type
N/A
Position Type
Full Time
Education Level
High School
Salary Range
$18.00 - $18.00 Hourly
Travel Percentage
Undisclosed
Job Shift
Undisclosed
Job Category
Nonprofit - Social Services
Description
This position will serve: Lemon Grove, La Mesa, Spring Valley, El Cajon, and Santee
At Options For All (OFA), full-time employees are eligible for 100% COMPANY PAID medical, dental, and vision benefits. Qualifying dependents are eligible for 100% COMPANY-PAID dental and vision benefits as well as 50% COMPANY-PAID medical coverage. Coverage is effective on your first day of hire!
We are currently seeking a Direct Support Professional to work with our consumers while gaining experience across several of our programs and working with an experienced team that loves what they do. We encourage applications from all communities including black, indigenous, people of color, LGBTQIA+, women, neurodiverse, and people with disabilities.
Position Summary
Under the direct supervision of an Area Manager, and with direction from a Case Manager, the Direct Support Professional (DSP) provides support and instruction to clients with Intellectual and/or Developmental Disabilities (I/DD) in one or more of OFA's Independent/Supported Living Skills (ILS/SLS), Community Engagement (CE), Tailored Day Service (TDS), and/or Supported Employment programs. The DSP collaborates with their clients, their client’s caregiver or guardian (as necessary), and OFA program management on the clients’ goals/objectives, and development and support plans. The DSP develops community resources and activities for client engagement, and fosters opportunities for learning and integration in the community. The DSP enthusiastically embraces OFA’s inclusive culture and person-centered values and takes pride in delivering the highest quality service to clients.
OBJECTIVES OF THIS POSITION
- Provide reliable, exceptional, and effective support to OFA clients in community settings, at their homes, and/or at job/volunteer sites, in-person and/or virtually
- Model appropriate behavioral and functional life skills for program clients
- Provide support and instruction to enhance each client’s ability to achieve individual goals and reach maximal independence
- Serve as liaison between parents, care providers, employers, and community partners relaying important information/updates to program management
Essential Functions And Responsibilities
- Provide support, supervision, motivation, and instruction to clients in the community, at home, at job sites, and during activities
- Develop daily and weekly activity and support schedules for program clients that are age-appropriate. This may include on-the-job support, household maintenance, money management, academic support, access and use of community resources, meal planning and preparation, health and safety, grooming and hygiene support, functional skills and activities necessary for daily living
- Intervene and diffuse escalating behavioral situations as necessary, using non-violent crisis intervention methods, prioritizing the safety of clients and staff
- Provide Clients with self-help needs, including support in the areas of eating, restroom support, and personal hygiene
- Provide quality service that is customized to each client's needs and goals according to the person-centered service model, adjusting to unique support needs
- Develop creative approaches to deliver program activities and curriculum outlined in each client's Individual Support Plan (ISP) and/or Positive Behavioral Intervention (PBI) plan
- Implement an appropriate level of intervention for client's skill development (I.e., prompting, cues, fading, reinforcing, redirecting)
- Conduct monthly safety drills and engage client's participation
- Maximize daily, weekly, and monthly billable support time as assigned by the Area Manager and/or Case Manager
- Build and maintain effective relationships with clients, families, employers, and stakeholders
- Complete all required documentation and reports. This includes (but is not limited to) accurately tracking and reporting service hours, details of activities, and progress on goals in daily case notes for clients.
- Provide written observations and feedback on ISP goals, semi-annual reports, Personal Future Plans, and Positive Behavioral Intervention plans as assigned by supervisor
- Document progress toward achievement of the client's goals and objectives
- Effectively relay issues and concerns to program management
Skills And Abilities Required
Direct Support Professionals must have the ability to:
- Work with individuals with intellectual and/or developmental disabilities (I/DD);
- Provide transportation to clients to/from the program and during program hours as assigned and/or transport yourself to various locations throughout your region (depending on the program assigned to);
- Develop and follow schedules and document metrics of service delivery;
- Assist clients with their self-help needs, including support in the areas of eating, restroom support, and personal hygiene, using universal precautions and best practices
- Intervene and diffuse escalating behavioral situations as necessary, using non-violent crisis intervention methods, prioritizing the safety of clients and staff
- Provide consistent, high-quality reporting and communication regarding client's support needs
- Maintain confidentiality of client files, records, and OFA proprietary information
- Maintain the health, safety, and well-being of clients at all times
- Operate autonomously and take initiative
- Be flexible, patient, and compassionate with Clients
- Support clients in multiple programs and/or environments as assigned
- Communicate professionally, both written and verbal
- Take direction
- Work as a part of a team, collaborate with and/or train teammates
- Work independently and take initiative as needed
- Conduct in-person and virtual program services and activities
Qualifications
MINIMUM QUALIFICATIONS
- High School Diploma or equivalent;
Position Requirements
- A valid driver's license
- Acceptable driving record
- Current California minimum level of auto insurance
- Completion of a criminal background check
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position requires the employee to regularly drive, stand, walk, sit, talk and hear. The employee must be capable of writing (i.e. reports, case notes and emails, etc.), using an iPad and/or computer and. keyboard, using a cellphone and related office equipment.
This position sometimes requires the employee to assist with adaptive equipment (i.e. wheelchairs, etc.), and to physically support individuals with ID/D. Ability to be able to provide physical support is required.
The employee will experience normal office conditions with well-lighted work areas and minor noise from standard office equipment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Options For All is committed to the full inclusion of individuals with disabilities. If you require a reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please submit your request to Ciara Quinones at
