Job Description:
The Data Center Operations Manager is responsible for ensuring optimal performance of data center and facility environments, systems, and personnel, as well as, the daily over-site and guidance for administrative and maintenance functions.
Essential Functions:
Environmental Management
- Manage day-to-day operations of cooling (production & distribution) and electrical systems
- Troubleshoot issues related to the critical infrastructure using test equipment, observation and automation, monitoring and control applications
- Proactively develop and implement maintenance activities to include both critical infrastructure and general maintenance of the physical plant (appearance)
- Work with Operations and Sales leadership to ensure all environmental issues are handled and communicated correctly to the customer
Capacity Management
Access Management
- Work with the Security Manager to ensure all access points are monitored and controlled
Building Management
- Management of the building and its related services such as janitorial, grounds, plumbing, fuel, phone systems, etc.
- Manage all sub-contractor agreements to maintain the facility
- Operation and maintenance of cable plant and fiber entrance, raised floor systems, automation and control systems, fire detection and suppression systems, and security systems
Environmental Services Management
- Set up and maintain environmental monitoring solutions for all managed facilities
Asset Management
- Management of asset-tracking processes and systems
Support of Customer Implementations
- Work with the Implementation Manager to ensure a smooth implementation process for the customer
Minimum Requirements:
- Extensive experience and knowledge of electrical and mechanical equipment and systems operations and maintenance including, but not limited to, Caterpillar generator sets, Square D paralleling gear, MGE UPS systems, Trane Chiller plants and pumps, smoke detection systems and fire alarm systems
- Cable plant design and management
- Experience with building automation, monitoring, and control systems (i.e. Trane Tracer Summit, SquareD PowerLogic, Caterpillar/ISO Power Lynx, and Eaton Foreseer)
- Energy audits
- Project management
- AutoCad & Visio a plus
- Knowledge of building automation, monitoring, and control systems including Trane Tracer Summit, SquareD PowerLogic, and Caterpillar/ISO Power Lynx
- Energy audits
- Ability to work well with all facility personnel and delegate tasks appropriately
- Strong customer service skills
- Excellent oral and written communication skills
- Ability to develop and document procedures and train other personnel
- Must be able to work with people at all levels internally and within the customer environment
- Must be able to work in a team environment
- Strong analytical and problem-solving skills
- Ability to work under pressure and manage multiple concurrent priorities
- Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane
Experience/Skills: 5+ years of technical experience working in a High Availability (Data Centers, Manufacturing, Hospitals) environment
Education: Bachelor’s Degree in Computer Science, Engineering, or Facilities Management (or related field). May substitute work-related experience for a degree
Certifications: Certified Plant Engineer (CPE), Certified Plant Maintenance Manager (CPMM), or similar facilities-based certification preferred
CyrusOne is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
