The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
This role is responsible for executing on the strategy for the design and delivery of high-performing user experiences for AlaskaAir.com, our mobile apps, kiosks, employee tools, and more. As a people leader, the Manager of Product Design leads, and coaches team members to design complex experiences from concept to execution, resulting in high-quality visual and interactive elements that bring our brand to life. This position has a focus on the interaction design and strategy of our guest or employee facing digital products.
Key Duties
Manage and coach a diverse Design team made-up of not limited to Product, UI and Visual Designers, Researchers and UX Writers.
Actively manage the recruiting, hiring and retaining of top design talent as full-time resources or through an agency.
Partner and influence across teams, including product management, UX research, analytics, business stakeholders, and software engineering to align product roadmaps, vision, and strategy.
Collaborate with other Design leaders and teams on our Design System to evolve the program and to ensure consistent experiences across digital products.
Drive the vision for accessible, responsive solutions that marry evergreen and time-sensitive experiences.
Build and maintain a strong relationship with critical stakeholders in the business to ensure alignment on digital experiences.
Present to leaders and teams across the company the work Design is doing and discuss user-centered strategies to support end-user and business needs.
Create and participate in Design thinking workshops and activities to educate teams about the user-centered design process and being insights-driven.
Develop people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management.
Shape culture through action, presence, and reinforcement of behaviors.
Job-Specific Experience, Education & Skills
Required
5 years of experience in Design or related field.
2 years of leadership experience – leading people or projects.
Strong experience in visual and UI design.
Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
Effectively communicate ideas to a range of stakeholders and audiences through presentation and storytelling.
Strong understanding of Design Systems – how to build, leverage, and maintain.
Significant experience with Lean UX and agile product development.
Working knowledge of creative tools (e.g., Figma, Adobe Creative Suite. Miro, Maze).
Strong conceptual and visual thinker, leveraging storyboards and mockups to communicate complex ideas.
Proven ability to manage multiple complex design efforts simultaneously.
Hands-on skills or good knowledge of a spectrum of design: UX, interaction design, UI design, graphic design, motion and animation, and UX Research.
Keeping up with current design trends and best practices and technology innovation.
Demonstrated experience and knowledge in elevating a brand’s visual language into digital experiences.
Demonstrated experience taking projects from concept to delivery and ongoing optimization.
Strong communication (e.g., verbal, written, listening), presentation, and interpersonal skills.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Experience in the airline industry.
Experience working with staff augmentation via outside vendors.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range
$139,700 - $209,500 / year
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don’t typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
Apply by 7:00 PM Pacific Time on 5/20/2024
Employment Type Full-Time
FLSA Status Exempt
Regular/Temporary Regular
Requisition ID 2024-12236
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. If you’d like to view a copy of our affirmative action plans, please fill out an AAP Inspection Request Form. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.