CBRE’s Data Centre Solutions is the world’s only fully integrated data center real estate firm, offering global strategy, acquisition and disposition representation, project management, and facilities management from a single provider. We serve 40% of the Fortune 100’s data centers, spanning primary, secondary, and tertiary markets across the globe. As an employer of choice, we heavily invest in our people to best serve these state-of-the-art facilities by offering mission-critical and leadership training.
About the role
This role controls and implements work against all allocated customer-specific service level agreements in a Data Center environment. Making a direct contribution to the development and successful operation of the Critical Environment function, working with colleagues to develop and implement departmental strategy, objectives, and improvement processes. This role is responsible for the daily operation of their team, carrying out planned preventative maintenance and reactive works to building service systems within a contracted site.
What you’ll do
- Ensure that planned preventative maintenance (PPM) and reactive maintenance is performed on all equipment through the operation of PPM systems.
- Ensure accurate and comprehensive records are kept pertaining to health and safety, building compliance and quality assurance. This includes overall responsibility for Configuration Management (CMMS) Work Orders, Preventative Maintenance (PM), Configuration Management (CM), or Repairs within the agreed Service Level Agreement (SLA) timeframe. Call out if issues cannot be resolved promptly.
- Ensure that subcontractor performance meets all requirements per the Master Service Agreement (MSA.) Coordinate subcontractor work approvals and safe operation while repair or service is carried out on site.
- Operate a permit-to-work system in accordance with CBRE's health and safety procedures and client requirements.
- Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken -- completing safe working practices at all times.
- Ensure that facility/plant faults and defects are swiftly remedied to always maintain plant in serviceable order. Ensure that suitable spares are available to carry out maintenance at the site.
- Supervise the site's environmental conditions, using the Building Management System and/or ignition system in order to maintain acceptable internal conditions. Finish the tasks to provide for a safe work environment.
- Provide Mechanical and Electrical troubleshooting support (chiller, Computer Room Air Conditioning (CRAC), Computer Room Air Handler (CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), Statis Transfer Switches (STS), etc.) Ensure that comprehensive maintenance records are completed, and conduct routine quality checks accordingly.
- Partner with the Data Center Manager or other CBRE management to maintain and develop good relationships with account leadership.