Job Description:
Be Here. Be Great. Working for a leader in the insurance industry means an opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds, and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Essential Job Functions And Responsibilities
- Administer IT asset management policies and processes to control and maintain IT software and hardware assets.
- Deliver request-to-fulfill processes for IT asset management requests including managing service management tasks, provisioning portals, customer inquiries, and coordinating procurement requisitions.
- Monitor IT asset inventories, compliance, supportability, support status, and costs.
- Maintain IT asset records in the systems provided and provided reporting as needed. Focus on data accuracy and completeness.
- Support company objectives including operational effectiveness, cost savings, and ongoing improvements.
- Establish and build strong relationships with internal and external customers and support their IT asset management needs.
- Lead the work of others.
Core Competencies
- Moderate to advanced understanding of IT software asset management and licensing principles.
- Ability to research and solve complex licensing scenarios.
- Experience with Flexera software asset management tooling is preferred.
- Detail and customer-oriented. Willing to learn.
- Work cooperatively with others to help a team or work group achieve its goals.
Job Requirements
- Education: Bachelor’s Degree or equivalent experience.
- Field of Study: Business, Computer Science, Information Technology or a related discipline.
Business Unit
Property & Casualty IT Services
Benefits
We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit-eligible employees.