Job Description

The Deployment Team Analyst supports the deployment of the company's Warehouse Management System (WMS) to the Operating Companies (OpCos). This position supports the configuration, testing, implementation, documentation, training and end-user support of the WMS solution. Functions as a team member within the department and organization as required, and performs any duty assigned to best serve the company.

Responsibilities include the following:

• Work in a team environment contributing to configuring, testing, documenting, and deploying new WMS.
• Develop business process flows for current and to-be states.
• Document business use case scenarios and develop test scenarios.
• Conduct testing activities and issue analysis to determine the root cause of test case failures.
• Document standard operating procedures and exception scenarios.
• Create functional specifications for integration and reporting requirements.
• Addressing and assisting in finding resolutions to issues related to new systems.
• Accepting and promoting necessary changes to business processes.
• Provide hands-on onsite training to end users, including field operations managers, supervisors, and associates of the WMS.
• Provide post-go-live functional/technical support troubleshooting.
• Work independently and help others when assigned tasks are completed ahead of schedule.
• Maintain a professional demeanor consistently demonstrating a positive approach and contributing to a team player attitude.
• Work on-site in OpCo to attain an understanding of what is needed to get their jobs done safely, with a high level of efficiency and accuracy.

• Performs other related duties as assigned.

Travel weekly; typically Sunday/Monday through Thursday/Friday as part of the normal course of business. Must live near a major airport. 

Some shift work is required.

Required Qualifications

High School Diploma/GED or Equivalent Experience

Required Experience:
1 – 3 Years
- Operations, warehousing or distribution experience.
- Proficiency with Microsoft Excel and strong MS Office skills.
- Strong analytical and critical thinking skills and attention to detail.
- Adept at utilizing new technology in warehousing and distribution.
- Strong communication skills, both verbal and written.
- Highly motivated, well-organized, detail-oriented, and capable of multitasking.
- Strong work ethic with the ability to meet tight deadlines and communicate obstacles to the project manager and team lead.
- Must present a highly professional image and positive attitude.
- Ability to work independently with minimal supervision and as a team member.

Preferred Qualifications

Bachelor’s Degree in Business Management, Operations Management, or related area.

Preferred Experience:
5 – 7 Years
Knowledgeable of food service warehouse operational environments and IT infrastructure hardware such as RF handhelds, vehicle mount RF, and other IT equipment associated with WMS.