Job Description:
The Operations Team Associate is part of the operations team that performs merchandise processing duties to support the merchandising function of the store. The Operations Team Associate position is non-exempt, and schedules include nights and occasionally weekends.
- Receiving: Performs the process of unloading and sorting merchandise cartons received on trailers. Moves new merchandise to the appropriate processing drop zone in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks.
- Processing and product Placement: Performs merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor.
- Applies sensor tags per company standard.
- Maintenance & Housekeeping
- Removes packing materials from processing zones. Bails cardboard and prepares plastic for recycling.
- Ensures the cleanliness of the receiving area following processing on truck days.
- Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, fitting rooms and office areas. (Not the case in all stores)
- Maintains a safe shopping and working environment
- Exhibits a warm and friendly demeanor when helping customers.
- Greets all customers and ensures that their needs are met.
- Adheres to Belk’s dress code policy.
- Assist with floor tasks to the overall benefit of the store, particularly during times of peak demand periods, including but not limited to:
- Seasonal sets
- Floor moves
- Daily maintenance
- Fill-Ins
- Daily Standards
- Recovery
- Supports the store’s focus on Relentless Customer Care
Minimum Education & Experience
- Must be 18 or a rising senior in high school
Physical Requirements
- Ability to use computer keyboard, standard telephone, and other related business equipment
- Ability to lift between 10 and 72 lbs at floor level and/or team lift when necessary
- Ability to push/pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks, and pallet jacks
- Ability to stand for long periods of time
- Ability to twist, bend, and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks, and hooks
