American Airlines Group

  • Fort Worth, Texas
MD, Inflight Strategy and Support
Skills :     Head of Strategy
Job Description:

Intro

 

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

 

Why you'll love this job

 

  • This role is a valued member of the Labor Relations team within our Legal division.
  • You’ll be a strategic business partner with leaders and teams from dozens of backgrounds and cultures and develop collaborative working relationships with operational areas and union partners. 
  • Utilizing your skills and expertise, you’ll be a leader in labor strategy and find endless opportunities to anticipate needs, develop better processes, and work collaboratively with our business and union partners to support and maintain strong labor relations.
     

What you'll do

 

  • Provide prompt, effective, and informed support on labor-related issues to leadership within multiple corporate departments, including direct interaction with senior leaders.
  • Negotiate, implement, interpret, and administer Collective Bargaining Agreements, including decision making and using judgment and discretion for determining when issues should be addressed and when they need to be escalated for resolution.
  • Manage disputes and work collaboratively with union leaders and representatives to arrive at appropriate resolutions.
  • Provide support for grievance handling up to and including participation in System Board arbitrations.
  • Develop and maintain strong relationships with Union counterparts, including in key leadership roles.
  • Research and resolve significant issues arising from contract interpretation and operational areas requiring coordination with other departments and workgroups, including understanding the impact at the institutional level.
  • Decision-making and input on overall labor strategy.
  • Evaluate and track labor processes and assess for continuous improvement opportunities.

 

All you'll need for success

 

Minimum Qualifications - Education & Prior Job Experience

  • Bachelor's degree in a field applicable to Labor Relations, or related training/experience
  • 5 years of work experience in Labor Relations or operational support roles related to unionized employees

 

Preferred Qualifications - Education & Prior Job Experience

  • Advanced degree in field applicable to labor relations
  • Previous experience with a carrier or unionized groups governed under the Railway Labor Act
  • Airline industry experience is a plus

 

Skills, Licenses & Certifications

  • Ability to draft, interpret, and negotiate contract language
  • Strong understanding of operations and labor
  • Ability to work autonomously and demonstrate consistent strong judgment

 

What you'll get

 

Feel free to take advantage of all that American Airlines has to offer: 

 

  • Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription, and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts, and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.

 

Feel free to be yourself at American

 

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.