The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Manager of Business Intelligence is responsible for executing strategy for Commercial data at Alaska Airlines and Horizon Air. As a people leader, the Manager of Business Intelligence leads and establishes priorities for the team and partners with senior leadership to solve commercial challenges.
Key Duties
Led a team of analysts and established priorities to successfully execute the Commercial data strategy.
Develop people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management.
Shape the culture of the team through action, presence, and reinforcement of behaviors.
Guide the team in the adoption of cloud technologies, advise on good design practices, and find opportunities to simplify and scale.
Develop, construct, test, and maintain business-critical data pipelines and data architecture.
Partner with senior leadership on the development of analytic strategy, tools, reports, and dashboards to solve commercial challenges.
Act as a data steward for core business data and databases and ensures the quality, validity, and ongoing investment in sources are aligned with long-term business needs.
Work with the Information Technology Services team on the development and enhancement of data marts and tools.
Provide subject matter expertise in the understanding and application of Alaska Airlines and Horizon Air’s data and analytics.
Develop and maintain a platform of self-service Business Intelligence reporting and tools and provide actionable insights to stakeholders to drive and sustain business performance.
Oversee advanced research and analytic projects and present key findings and recommendations to senior leadership.
Assist analysts in the development of advanced modeling and simulation for optimization projects and tool development.
Develop a center of excellence (CoE) for business domain and related reporting teams by providing technical direction, skills development, and mentoring.
Job-Specific Experience, Education & Skills
Required
5 years of business intelligence and/or Analytics experience.
2 years of leadership experience, leading projects, teams, or similar leadership/management.
Bachelor’s degree, with a focus in mathematics, economics, operations research, finance, statistics, business administration, engineering, or a related discipline, or an additional two years of training/experience in lieu of this degree.
Advanced experience working with relational databases (e.g., design, structure, and database management functions).
Proven experience working with large, complex data sets and disparate data sources across various platforms (e.g., SQL Server, Informix, Oracle, Access, Postgres, etc.).
Advanced SQL skills.
Advanced skills in visualization techniques, dashboard design, decision support tools, and automation, with experience using data visualization tools such as Tableau, Power BI, etc.
Demonstrated knowledge of descriptive statistics, correlation, linear regression, etc.
Proficiency with Microsoft Office applications (e.g., Word, PowerPoint, and Outlook), with expert Excel skills.
Basic proficiency in at least one coding language (e.g., C++, C#, VBA, Python, R).
Excellent communication skills, including experience presenting to senior leadership and communicating complex ideas in an understandable manner to management.
Experience managing ambiguous problems and converting them into actionable timelines/plans through other teams.
Demonstrated project management experience.
A high school diploma or equivalent is required.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range
$139,700 - $209,500 / year
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level, and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don’t typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free standby travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental, and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
Apply by 7:00 PM Pacific Time on 5/24/2024
Employment Type Full-Time
FLSA Status Exempt
Regular/Temporary Regular
Requisition ID 2024-12331
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. If you’d like to view a copy of our affirmative action plans, please fill out an AAP Inspection Request Form. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.