Summary/Objective

The Warranty Administrator performs a wide range of administrative and office support duties associated with vehicle warranties.

Essential Functions

• Accurately coding warranty claims and entering into the dealership's automated system

• Processing warranty paperwork to ensure documentation and verifying criteria required by the factory or distributor

• Reviewing warranty claims and correcting any errors

• Administering warranty parts identification and disposal

• Maintaining good working relationships with the Service and Parts Departments

• Booking/coding warranty & internal repair orders

• Keeping abreast of all factory recalls and announcements

• Reconciling all warranty receivables and working with the accounting department to obtain payments

• Handle rejected claims according to dealership and/or manufacturer specifications and follow up on outstanding claims.

• Maintaining all service and customer records as required by the warrantor.

• Other duties as assigned.Pay for this position is $15.50/hr.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice