Technical Writer

Skills :     Technical Writer

Job Description:

Are you a wordsmith with a passion for educating others about software?

Do you love breaking down complex ideas into easy-to-understand concepts?

Are you passionate about crafting simple, concise communications?

At Paradox, we believe when you get the people thing right, you can build teams that can change the world. We’re helping organizations around the globe reimagine hiring with our first-of-its-kind recruitment technology. From our Conversational ATS to our best-in-class hiring assessments, Paradox is laser-focused on building world-class products and a team that our clients love. Our high-performance culture and triple-digit growth have been recognized on Deloitte’s "Fast 500" technology companies, the Inc 5000 list of fastest-growing private companies, and as a Forbes Best Startup Employers. And we’re just getting started. We are looking for top performers who have a track record of success and want to build a company and create the future together.

We’re looking for a writer with a passion for technology to join our team. As a technical writer on our Product team, you’ll have the opportunity to make a direct impact on our clients and end users around the world, crafting communications that help educate and engage both internal and external audiences about Paradox features and product updates. In this role, you’ll focus on documentation for our monthly product releases, aimed at helping users understand and drive value from our software solutions.

Sound like your perfect fit? We want to hear from you!

About

As a Technical Writer, you will be responsible for delivering clear, concise communication to internal and external audiences about new release updates, feature enhancements and other product-related technical documentation. In this role, you will:

• Translate complex technical concepts into easy-to-understand, user-friendly language
• Create user guides, tutorials, articles, trainings, and other technical documentation for both internal and external audiences
• Update, maintain, and expand technical product documentation to reflect changes in software functionality or user requirements
• Create external client-facing communications, focusing on value created and usability

Required Qualifications

• Bachelor's degree in Technical Writing, English, Computer Science, or related field (or equivalent years of experience)
• Demonstrated experience in technical writing or similar role in a software environment
• Excellent writing and editing skills with high attention to detail
• Ability to quickly grasp technical concepts and explain them clearly and concisely
• Ability to work effectively in a collaborative team environment
• Demonstrated ability to manage multiple projects and deadlines in a fast-paced, dynamic environment
• Ability to work from our Scottsdale, AZ headquarters office

Preferred Qualifications

• Multimedia experience including recording of gifs and videos to simplify product communication

Why You Should Work At Paradox

• Work side by side with passionate, purposeful people - Talent is our DNA and we pride ourselves on having the best!
• Ability to make a big impact on a growing organization and drive your own growth
• The opportunity to be part of the team building the next big thing in recruiting technology
• Internal and external professional development, coaching, and continuous education opportunities