Community Manager

Skills :     Community Manager

Job Description:

At GREY, we create Famously Effective ideas – creativity that delivers business results – for the world’s most influential brands. Our core values – creativity, unity, empathy, and service – power the work we do in each of our 40+ studios across six continents.

In 2023, we were named a Top 100 Most Loved Workplace and our agency network, Grey, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity

Position Overview

Join our dynamic team as a Social Media Manager and be the driving force behind our brand's online presence. As a key player, you will shape and elevate our digital identity by creating compelling content, encouraging engagement, and staying at the forefront of social media trends. Your creativity will be the catalyst for innovative campaigns, while your strategic mindset ensures our brand remains relevant and impactful. Embrace the opportunity to not just manage, but to lead, as you collaborate cross-functionally to propel our brand forward in the ever-evolving social landscape.

KEY RESPONSIBILITIES:

• Maintain all of the brand’s social pages, responding to user comments/queries and escalating issues when needed
• Stay updated on changes in social media algorithms and policies, policy changes, new products, and platform updates, and educate the team accordingly
• Recommend and implement new strategies to enhance social media efforts based on platform updates and changes in user behavior.
• Pull KPI reports via administrator access from the platforms, ensuring strategy & creative assets are constantly optimized
• Prepare monthly reports detailing key metrics, insights, and learnings to assist in developing more informed decisions and optimized strategies
• Monitor user behavior & social conversation, identifying cultural opportunities and trends to engage with in real-time
• Collaborate cross-functionally to develop timely, effective, and relevant creative that aligns with overall marketing and business goals.

What you will need:

• Passion for social media and desire to know its marketing ins & outs
• In-depth knowledge of social media platforms, specifically TikTok, Instagram, Facebook, and
• Ability to write clear, compelling copy in a brand tone of voice

Who you are:

• Creative: Aligned with agency vision- committed to creativity with creative capability
• Productive: Able to get stuff done- produces/ efficient/ “gets it done”
• Collaborative: Team player focused on the greater good versus personal gain

At GREY we believe that being diverse, equitable, and inclusive means we will be a company where ideas reflect, connect to, and impact culture because we are a place where everyone can fully participate in the work of making our ideas creative, famous, and therefore effective in the world. Where every person is valued for distinctive skills, experiences, and perspectives. It is supported by committed leadership, studio values, behaviors, policies, and procedures that promote a culture where everyone’s difference is valued.

GREY is a place where who you are - your race, ethnicity, nationality, age, physical and mental abilities, sexual orientation, gender/gender identity, religious beliefs, political beliefs, socioeconomic status, and family status - will not cause a disparity in your experience, but instead energizes your creativity and becomes an important and beneficial part of the work you do.

Please be aware of the possibility of recruiting fraud. GREY does not conduct interviews via instant messaging platforms and will never request personal financial information such as bank account numbers, credit card information, or payment of any kind during the hiring process. All legitimate communication will come from an official @GREY.com email address. If you suspect fraudulent activity, please report it to us immediately. Stay vigilant and protect your personal information.