Situation, a digital-first agency building passionate communities for live experience-based clients like WICKED on Broadway and The Metropolitan Opera, seeks an Account Coordinator to support the day-to-day execution of digital marketing plans and content production. This role will report to the Account Supervisor and support the Arts & Culture team. The right candidate is resourceful, detail-oriented, proactive, collaborative, and passionate about all aspects of arts & culture.

What You’ll Do

The Account Coordinator plays a key role in supporting the account team in providing best-in-class client support across our nonprofit arts and culture clients, executing digital marketing plans in collaboration with Creative and Media team members. They are responsible for administrative tasks and facilitating communication and workflow within our internal team. The right candidate is excited to learn about the digital media and entertainment industries and demonstrates clear communication skills.

Our office is located in midtown Manhattan and we are currently working in-office three days per week.

Sample Day-to-Day Responsibilities

Schedule internal and external meetings

Manage creative job requests, inclusive of creating project briefs

Write and distribute client-facing notes following meetings

Quality-assure that digital campaigns are ready to launch

Execute organizational support for the account including emailing the client for approvals

Work with Project Manager to ensure production jobs are proceeding according to plan

Find opportunities for internal process refinement

Requirements

0-1 years of relevant experience in a media or entertainment industry role

Strong communication skills including but not limited to, written and verbal communication

Ability to shift priorities and problem-solve in a timely manner

Positive attitude and collaborative mindset

A passion for arts & entertainment (theater, museums, dance, classical music)

Benefits

We offer a competitive base salary and a range of benefits and perks:

Salary range: $45,000-$60,000 per year, commensurate with experience

Health care plan (medical, dental, and vision)

Retirement plan with employer match

Life and disability insurance

Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays

Paid family leave

Cold brew coffee, snacks and fresh fruit

Wellness resources

Special access to New York City’s arts and entertainment scene

We have been honored for our commitment to our team with workplace awards from Crain’s, Best Companies Group, Cynopsis, Digiday, and Fortune.

Our Company

We are Situation, a digital-first agency that builds and drives passionate communities to meaningful action. We partner with live experience-based brands like WICKED on Broadway, MJ on Broadway, The Metropolitan Opera, and Cirque du Soleil.

Situation is part of Situation Group, a digital-first collective of award-winning advertising agencies.