Qualcomm

  • San Diego, California
SW Customer Engineer, Sr. – System Software Power
Skills :     Software Engineer
Job Description:

Company:

Qualcomm Communication Technologies Ltd.

Job Area:

Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

Key responsibilities

  • Identify areas of power/optimization in the SoC in both hardware/software architectures.

  • Work with hardware and software design teams to debug and resolve power bottleneck issues.

  • Deliver recommendations to hardware and software teams to achieve power efficiency.

  • Perform and develop the automation test flow.

  • Optimize power to pass Microsoft CER requirements.

  • Support customer for power battery sizing

Preferred Skillset

  • 5 - 6 years experience in Windows power management framework

  • Proficiency in C/C++ Programming and debugging

  • Strong analysis skills in Windows Performance Analyzer – ETL

  • Familiar with ADK power use cases setup and measurement

  • Familiar with Windows kernel and debug data flow

  • JTAG debugger, CMM scripts.

  • Python for large-scale data analysis and automation.

  • Excellent verbal and written communication skills - Proficient in technical writing.

  • Experience with Qualcomm chipset software and firmware development, ACPI, and UEFI would be a plus

Education requirements: 

  • Bachelor's degree in Computer Engineering, Computer Science, Electronics or a related field. (Masters Preferred)

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field.

• 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc.
• 1+ year of any combination of academic and/or work experience with debugging techniques.

Preferred Qualifications:

•    Master's Degree in Engineering, Information Systems, Computer Science, or related field. 

•    3+ years of Software Applications Engineering, Software Development experience, or related work experience.  

•    1+ year of work experience in a role requiring interaction with leadership.

•    Experience in a customer-facing role. 

Principal Duties and Responsibilities:

•    Leverages Software Application knowledge to provide technical expertise of software systems through technical presentations in support of business development, customer training, product demonstrations, commercialization, customization, and maintenance of Qualcomm products.

•    Collaborates with teams and customer personnel to identify customer problems, debug issues in customer design software systems, and recommend solutions.

•    Drives system architecture and feature-specific customizations tailored for customer requirements from proof of concept to final product commercial launches.

•    Assesses potential application of company products, prepares product specifications, disseminates technical information on specific software areas, and/or troubleshoots issues regarding software tools and products. 

•    Writes detailed product technical documentation, application notes, and FAQs.

Level of Responsibility:

•    Works under supervision.
•    Decision-making may affect work beyond the immediate work group.
•    Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. 
•    Has a moderate amount of influence over key organizational decisions.

•    Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.

Applicants: If you need accommodation, during the application/hiring process, you may request an accommodation by sending an email to accommodation support 

Although this role has some expected minor physical activity, this should not deter otherwise qualified applicants from applying. If you are an individual with a physical or mental disability and need accommodation during the application/hiring process, please call Qualcomm’s toll-free number found here for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities as part of our ongoing efforts to create an accessible workplace.

Qualcomm is an equal-opportunity employer and supports workforce diversity.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding the protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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