System Administrator

Skills :     Administrator

Job Description:

Description

As an IT specialist, you will provide comprehensive support encompassing troubleshooting, task automation, and user account management across Active Directory and Office365. Your responsibilities extend to leading incident management, maintaining the Asset Register, and bolstering device security through tools like Intune and Jamf. You will also oversee SharePoint administration, facilitate IT training sessions, and manage documentation to ensure the smooth operation of workspaces. Within an international team, you will utilize strong communication skills to assist users of diverse expertise levels and embrace new technologies and best practices collaboratively.

What you’ll be doing:

• Provide comprehensive end-user IT support, including troubleshooting hardware, software, and network issues, while striving to automate repetitive tasks to enhance team efficiency
• Take ownership of incident management, conducting thorough root cause analysis and ensuring timely resolution, leveraging strong troubleshooting skills
• Managing the Asset Register, and overseeing the new Joiner, Movers, and Leavers (JML) process
• Uphold device security by supporting end-user devices and ensuring adherence to security policies, utilizing expertise in Intune for device management
• Collaborate effectively within an international IT team, handling support cases and changes using ticketing systems
• Ensure workspace at offices is set up and working properly, including meeting rooms
• Administer SharePoint to ensure effective collaboration and document management within the organization, handling all related issues and configurations
• Facilitate user adoption and productivity through IT training sessions, create and update documentation/user guides

What you’ll bring to us:

• Possess 8-10 years of experience in IT Administration and support, with a strong focus on maintaining Windows-based user endpoints and administering Active Directory and Office365 user accounts
• Demonstrate proficiency in Mac OS end-user support and advanced networking concepts
• Proficiency in PowerShell scripting for automating tasks to enhance efficiency and productivity in IT operations
• Experience with Active Directory user management and Office365 user administration
• Strong communication skills, essential for effectively conveying technical information and supporting users of varying expertise levels
• Experience with compliance programs and a proactive approach to learning and adopting new technologies and best practices
• Experience utilizing Service Desk systems (preferably JIRA) to manage workflow and uphold quality standards

Why join us?

About Us

You will be joining the world's leading data and insights provider for the alternative assets market. We empower the global financial community with critical information and leading analytics solutions to help them make faster and smarter investment decisions and to make them with confidence. A forward-thinking company, we lead our industry through innovation. We trust in the power of data, and we use it to increase transparency in alternatives. We believe that access to information leads to more investment in the ideas and infrastructure that build strong communities.

Our Culture

We center our culture on our team members' growth, sparking their curiosity and fuelling their career adventures. We celebrate and recognize contribution, high performance, and strong collaborative behaviors. We're building and growing our learning programs, frameworks, and tools to help people thrive and it's an exciting time to join us. We support our internal communities and donate our time, knowledge, and support to the communities that surround our offices globally.

Equal opportunities

Preqin is an equal-opportunity employer, with diversity at the heart of our business. It is the policy of Preqin to ensure equal employment and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, marital status, gender identity or expression, national origin, age, disability, pregnancy, veteran status, genetic information, socioeconomic status, political affiliation, or any other basis prohibited by applicable law.