Position Summary

EAEAD) business groups including EAD PMO, Investment IT, CSIT ART and Corp. System etc.

EAD Financial Support is D Financial Support provides financial/operational support to almost all Enterprise Application Development (a Global Shared Services (GSS) based support function team, which is responsible for end to end Resource Requisitions (SOW-PO) and Invoice Processing, Project Financials & Project Costing (Accrual & Billing) and Project Financial Advisory. Also, provides Level 3 Production Support to the Global Intranet team, specifically around data issues for global users.

Job Responsibilities

1. Understanding of basic Finance Operations/Accounting (proficiency in MS Excel is must)
2. Working knowledge of Work Order (SOW-PO) Processing, Invoice Processing and Accrual & Billing is desirable (will be trained on the tools in house)
3. Should have Effective Communication (Oral and Written both), Interpersonal and Analytical Skills
4. Ability to precisely coordinate, track and maintain large amounts of data from various initiatives.
5. Analytical decision making including but not limited to match invoices/actual to accruals.
6. Review, Monitor, Analyze "Actual & Accrual" and Report Program/Project/Consultant level breakdown information.
7. Follow up with Program/ Project Managers and various other stakeholders on Work Orders, Invoices and Accruals.
8. Should be able to understand Project Life Cycle and related Financials (Planning, Forecasting and Billing).
9. Compiling data from source files and creating Reports on Excel and presenting them in predefined format (These reports are created for high level management to view results and performance levels of various financial related activities).

Any other essential function that may occur from time to time as directed by the Supervisor.

Knowledge, Skills and Abilities

Education

·   Graduate in Accounting / Commerce / Business Administration with at least 2-3 years of education

Experience

·      Minimum 12 months of work experience in a related field is required. Experience in financial/accounting processes shall be preferred

Knowledge and skills (general and technical)

• Good computer navigation skills
• Good keyboarding speed -Basic computer skills, (lotus notes, windows) keying – speed and accuracy
• Excellent Communication Skills
• Knowledge of basic Finance and Accounting Concepts
• Knowledge about US Culture
• Understand & operate MetLife systems efficiently.

Soft Skills

• Proficiency in English
• Communication skills – should be able to read, interpret business documents. Good oral/written communication
• Semi Scripted & Unscripted communication capabilities
• Analytical and interpersonal skills
• Escalate issues if required
• Data gathering ability/ Eye for detail
• Team work/ Managing Self / Adaptability
• Ability to work successfully in production driven environment
• Adaptability to change
• Ability to work on routine/standardized transactions

Other Requirements (licenses, certifications, specialized training – if required)

• Self-disciplined and result oriented

·         Ability to multi task and should have the ability to adapt to and work effectively with a variety of situations, individuals, or groups

Working Relationships

Internal Contacts

(and purpose of relationship):

• AM/TL for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support.
• Manager for the purpose of settling issues left unresolved by the AM/TL and Monthly Evaluation of Performance.
• Associate Accountants for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required.
• Subject Matter Expert for the purpose of work thread related issues and escalated transactions.
• QCA for the purpose of feedback and audit.

·         Trainers for the purpose of Pre-process and Process training

External Contacts

(and purpose of relationship) – If Applicable

·   Stateside PMO Team, Project/Program/AD Managers and Financial Analysts/Controllers