Job Description:
Management representative according to the applicable management system. The Quality manager has ownership and responsibility for the Quality Department, represents the customer's voice and ensures the respect of the standards and procedures within the plant.
Main Accountabilities
- Responsible for the establishment, implementation, and maintenance of an ISO9001-compliant Quality Management System according to Customer and Mann + Hummel standards
- Responsible for the management and control of quality documents and coordinating the plant record retention system.
- Responsible for customer scorecard performance
- Responsible for Customer Relationship – ensuring that the customer is satisfied with the quality performance of the applicable M+H location(s).
- Responsible for decisions regarding quality for suspected or non-conforming products and containment actions.
- Responsible for the corrective action and change management processes.
- Responsible for the customer and supplier complaint management systems ensuring that complaints are managed in due time and utilizing robust problem-solving tools.
- Ensures the read-across and capitalization of lessons learned to transfer and share best practices.
- Manage internal audit system by required standards, including maintenance of audit plans, records, and corrective actions.
- Manage customer audits including scheduling, records, and corrective actions.
- Manage subcontractors of production parts and services to ensure quality parts are used in a manufacturing system, including verifying acceptable components or material, tracking supplier performance, and working with suppliers to establish corrective actions when needed.
- Actively participates in continuous improvement and corrective action activities
- Responsible for Quality training and awareness in the organization by ensuring the right application of Quality Tools and Quality Expertise.
Your Profile
Education and Work Experience Required:
- University degree in (Bachelor or Master) in Engineering
- At least 5 Years of experience in the manufacturing industry working with and implementing quality tools
- Expertise in maintaining and managing an ISO9001 or equivalent Quality Management System (AS9100, etc)
Preferred:
- At least 2 years of department supervision and management
- Qualified Lead Auditor for applicable Quality Management System
Language and computer ability
- Fluent in written and oral local language and English communications
- Able to use Microsoft Office1 tools and SAP
